Foire aux questions

26 réponses affichées

• →How can I contact the international payments team?
• →How do I change the PIN number on my Equals card?
• →How can I change my work phone number?
• →How can I manage my accountancy integrations?
• →How can I open an account with Equals?
• →How much can I transfer with SEPA instant?
• →What is instant bank transfer?
• →Can I use Single Sign On (SSO) for my organisation?
• →What is the cost of the Equals platform?
• →How can I report fraud?
• →Using your Equals Card with Google Pay
• →How we safeguard your money
• →What is currency alignment?
• →How can I close my account?
• →Why do you ask for business documentation when I’m opening an account?
• →How long does an application take to process?
• →Why do I need to provide documentation on my ID or address to support my application?
• →How long does the card take to arrive in the post?
• →How can I get a refund of money held in the account balance?
• →How long will it take for my Equals card to arrive?
• →I’m a personal customer, how can I use the People page of my account?
• →How can I change what types of marketing I receive?
• →How do I change the mobile number on my account?
• →How can I change my email address?
• →How can I manage addresses on my account?
• →Payment confirmations